Care Manager – Patient Call Center - Home-based

Lifelancer
Phoenix, AZ
Remote
Job Description
Care Managers are responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance and check prior authorization and/or appeal status.

Requirements

  • High School Diploma or equivalent
  • Minimum one year experience in medical billing, reimbursement, insurance verification, or similar related medical office experience.
  • Previous data entry experience (minimum three months) and ability to type 30wpm+.
  • Able to demonstrate high attention to detail in work.
  • Must be computer savvy, to include navigating multiple computer tabs, monitors, and applications.
  • Advanced ability/knowledge of all Microsoft Suite programs (Teams, Word, Excel, Outlook, etc.) and soft phone systems (WebEx, Mitel, Shoretel, etc.).
  • Exceptional communication skills, both written and verbal.
  • Able to work in a virtual team environment by being available and responsive during working hours.
  • Excellent follow through

Benefits

  • 401k Matching
  • Health and welfare benefits
  • Incentive plans, bonuses, and/or other forms of compensation
  • Generous Paid Time Off
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