Care Manager – Patient Call Center - Home-based

Lifelancer
Any Location, CA
Category Healthcare
Job Description
Care Managers are responsible for contacting insurance companies, performing benefit investigations, and providing patient support services in a home-based setting. Responsibilities include obtaining eligibility information, providing copay assistance, and checking prior authorization and appeal status.

Requirements

  • High School Diploma or equivalent
  • Minimum one year experience in medical billing, reimbursement, insurance verification, or similar related medical office experience
  • Previous data entry experience (minimum three months) and ability to type 30wpm+
  • Ability to demonstrate high attention to detail in work
  • Must be computer savvy, including navigating multiple computer tabs, monitors, and applications
  • Advanced ability/knowledge of all Microsoft Suite programs (Teams, Word, Excel, Outlook, etc.) and soft phone systems (WebEx, Mitel, Shoretel, etc.)
  • Exceptional communication skills, both written and verbal
  • Ability to work in a virtual team environment by being available and responsive during working hours
  • Excellent follow through

Benefits

  • Full-time employment
  • Potential for incentive plans, bonuses, and/or other forms of compensation
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