Care Manager – Patient Support Call Center - Work from Home

Lifelancer
Sacramento, CA
Category Customer Service
Job Description
Care Managers are responsible for contacting insurance companies to obtain correct eligibility information, performing benefit investigations, copay assistance and checking prior authorization and/or appeal status. They may also be responsible for directly contacting patients and/or providers to evaluate eligibility for assistance programs and/or varied adherence support.

Requirements

  • High School Diploma or equivalent
  • Minimum one year experience in medical billing, reimbursement, insurance verification, or similar related medical office experience
  • Previous data entry experience (minimum three months) and ability to type 30wpm+
  • Advanced ability/knowledge of all Microsoft Suite programs (Teams, Word, Excel, Outlook, etc.) and soft phone systems (WebEx, Mitel, Shoretel, etc.)
]]>