Care Manager – Patient Support Call Center - Work from Home

Lifelancer
Dallas, TX
Category Healthcare
Job Description
Care Managers are responsible for contacting insurance companies, performing benefit investigations, and assisting patients with copay assistance and prior authorization. The role involves working from home and requires strong communication and attention to detail skills.

Requirements

  • Perform outbound calls to obtain information and document accurately
  • Contact insurance companies for benefit investigation and coverage eligibility
  • Provide prior authorizations and appeals support
  • Assist patients with the enrollment process for manufacturer and non-profit organization copay assistance programs

Benefits

  • Full-time position
  • Remote work option
  • Opportunity to be converted to an IQVIA full-time employee
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