Care Manager – Patient Support Call Center -Remote

Lifelancer
Redondo Beach, CA
Category Customer Service
Job Description
Care Managers are responsible for contacting insurance companies, performing benefit investigations, and providing copay assistance. The role involves direct patient and provider communication to evaluate eligibility for assistance programs. This is a remote position with a focus on medical billing, reimbursement, and insurance verification.

Requirements

  • High School Diploma or equivalent
  • Minimum one year of experience in medical billing, reimbursement, insurance verification, or similar related medical office experience.
  • Previous data entry experience (minimum three months) and ability to type 30wpm+.
  • Advanced ability/knowledge of all Microsoft Suite programs (Teams, Word, Excel, Outlook, etc.) and soft phone systems (WebEx, Mitel, Shoretel, etc.).
  • Exceptional communication skills, both written and verbal.
  • Able to work in a virtual team environment by being available and responsive during working hours.
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