Care Manager – Patient Support Call Center -Remote

Lifelancer
Phoenix, AZ
Category Healthcare
Remote
Job Description
Care Managers are responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance, and check prior authorization and/or appeal status. The role is remote, and employees must have a private workspace free of distraction to adhere to HIPAA compliance/guidelines.

Requirements

  • High School Diploma or equivalent
  • Minimum one year experience in medical billing, reimbursement, insurance verification, or similar related medical office experience
  • Previous data entry experience (minimum three months) and ability to type 30wpm+
  • Advanced ability/knowledge of all Microsoft Suite programs (Teams, Word, Excel, Outlook, etc.) and soft phone systems (WebEx, Mitel, Shoretel, etc.)
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