Role OverviewThe Care Specialist is a key member of the team responsible for delivering chronic care management to high-complexity patients. This role involves direct outreach to patients, guiding them through the enrollment process, facilitating virtual appointments with providers, and ensuring that patients adhere to care plans.
What You Will Do
Deliver chronic care management to high-complexity patients, engage in direct outreach, facilitate virtual appointments, and ensure patients adhere to care plans.
Why It Might Be a Fit
This role requires strong interpersonal communication skills, ability to prioritize tasks, and experience in chronic care management or working with chronically ill/elderly patients.
Requirements
- Minimum of 2 years of relevant work experience
- High school diploma or GED
- Valid driver's license, auto liability insurance, and reliable transportation
- Experience in chronic care management or working with chronically ill/elderly patients
- Technologically proficient with basic computer skills
- Experience with motivational interviewing, trauma-informed care, and care coordination
- Strong interpersonal communication skills
- Ability to prioritize tasks, manage schedules, and work independently
- Multi-lingual skills are a plus but not required
- Prior home care experience is beneficial
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- 401(k) or other retirement plan
- Paid time off
- Life insurance
- Disability insurance
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