Care Systems Administrator

The Care Systems Administrator is responsible for the day-to-day administration, configuration, maintenance, and support of Canopy's care systems and related applications. This role works closely with operational, clinical, compliance, reporting, and technology stakeholders to ensure systems remain reliable, secure, properly configured, and aligned with organizational needs.

What You Will Do

Administer, configure, maintain, and support assigned care systems and related applications. Provide day-to-day application support and serve as a primary resource for user questions, issues, and service requests.

Why It Might Be a Fit

The ideal candidate will have a strong understanding of application support, troubleshooting, system configuration, testing, and end-user support practices, as well as experience supporting user access management, system security, change control, upgrades, releases, training, and documentation activities.

Requirements

• Bachelor's degree in Information Systems, Healthcare Informatics, Computer Science, Business Administration, Healthcare Administration, or a related field
• Experience supporting, configuring, administering, or maintaining enterprise applications, EHR systems, or similar healthcare technology platforms
• Experience with CareLogic, Evolv, or comparable care-management systems
• Strong understanding of application support, troubleshooting, system configuration, testing, and end-user support practices
• Working knowledge of EHR workflows, forms, assessments, reporting structures, data relationships, and operational processes
• Experience supporting user access management, system security, change control, upgrades, releases, training, and documentation activities
• Familiarity with reporting concepts, SQL, integrations, APIs, and data-validation practices
• Knowledge of HIPAA, security principles, access management, protected health information (PHI), and healthcare technology environments
• Strong communication, organizational, customer-service, and problem-solving skills

Benefits

• Competitive Compensation
• 403b Retirement Plan with Match
• Medical, Dental, Vision Insurance
• PTO/Vacation
• Employee Wellness Program and Counseling Services