Care Team Manager - Virtual

Alight Solutions
Any Location, TX
Category Human Resources
Remote
Job Description
Role Overview

As a manager, you will lead and develop a team of Health Pros and Senior Health Pros. Your responsibilities include overseeing daily planning, problem-solving, and ensuring teams meet production and quality standards.

What You Will Do

Leading daily operations, creating and managing career goals, collaborating with Quality and Workforce Management teams, mentoring and tracking development of Health Pro team, and providing project management support.

Why It Might Be a Fit

We are looking for someone who can champion people, grow with purpose, and embody the meaning of Be Alight. You will have opportunities for career growth, continuing education, and a comprehensive benefits package.

Requirements

  • 2 years benefits-related experience
  • 3 years' experience in a benefits-related role with Bachelor's, Associate's
  • Previous experience in Health Navigation with people management experience or 3+ years of manager-level experience in benefits setting
  • Able to work effectively in a team environment
  • Excellent oral, written, and interpersonal communication skills
  • Able to learn continually in a changing environment
  • Robust analytical, problem-solving, and organizational skills
  • Able to efficiently organize work activities to meet deadlines
  • Able to effectively manage a team

Benefits

  • health, dental and vision coverages starting Day One
  • wellbeing programs
  • retirement plans with contribution matching
  • generous time off
  • parental leave
  • continuing education
  • career growth opportunities
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