Career Coach, Mission Integration

Requirements

• Act as a Goodwill ambassador educating, promoting, and enrolling individuals in Goodwill programs and services.
• Complete a needs assessment and conduct intake interviews with individuals to determine barriers to employment, as well as services needed.
• Coach clients in developing an individualized action plan based on their individual barriers, needs, and goals.
• Achieve consistent metrics related to client engagement outcomes.
• Assist a diverse population of clients in obtaining and maintaining employment that is consistent with their vocational goals.
• Communicate with and serve as a liaison between the individual client, referral sources, employers, and provides career support as needed.
• Prepare and maintains accurate, and organized documentation, including timely input of information in designated case management/reporting systems.
• Identify current trends and forecast future workforce structures to help individuals develop and implement skill sets needed to procure and maintain viable workforce opportunities.
• Assist individuals in obtaining information about employment benefits and how they will be affected by employment to help them make good decisions about employment opportunities.
• Provide comprehensive assistance to employees in navigating the FMLA/ADA filing process, guiding and supporting them throughout the application process.
• Promote Employer Rewards programs and activities.
• Review professional literature and attend designated staff meetings, training, conferences, and other opportunities for professional development.
• Develop and maintain working relationships with local businesses, vocational training institutions, and various supportive services and community resource agencies.
• Foster program partner relationships internally and externally.
• Perform site visits, as required.

Benefits

• Generous Paid Time Off
• 401k Matching
• Health Insurance
• Life Insurance
• Paid Holidays
• Tuition Reimbursement