Role OverviewTimewise is looking for a friendly and motivated Guest Services Specialist to join our team. This role is ideal for someone who enjoys engaging with customers, explaining services, and creating a welcoming environment for our carwash operations.
What You Will Do
Greet customers and explain wash packages, membership options, and promotions. Handle payments and resolve customer inquiries with professionalism and care. Promote loyalty programs and upsell services to enhance customer experience.
Why It Might Be a Fit
Dependable and self-motivated with a positive attitude. Ability to thrive in a fast-paced environment. Excellent interpersonal skills and a customer-focused mindset.
Requirements
- Dependable and self-motivated with a positive attitude.
- Ability to thrive in a fast-paced environment.
- Excellent interpersonal skills and a customer-focused mindset.
- Capacity to stand for extended periods and lift inventory weighing up to 50 pounds.
- Previous cashier or retail experience is preferred but not required
- Comfortable working in outdoor conditions including heat, cold, and wet weather.
- Strong communication and interpersonal skills.
- Basic computer and POS system knowledge.
- Previous experience in customer service or sales is preferred.
Benefits
- Competitive pay and benefits package.
- Paid time off (PTO) for eligible employees.
- 401k retirement plan with company match.
- Two-week advance scheduling for better work-life balance.
- Comprehensive training and opportunities for career advancement.
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