Case Analyst I - Bilingual (Remote) - Fixed Term Contract

World Education Services
New York, NY
Category Administration
Remote
Job Description
World Education Services (WES) is a non-profit social enterprise that supports the educational, economic, and social inclusion of immigrants, refugees, and international students. We are seeking a Case Analyst I--Bilingual who will be responsible for thoroughly examining case files, analyzing data from various sources, and ensuring the accuracy of case information.

Requirements

  • Strong English language skills
  • Strong German and/or French language skills
  • Ability to learn and apply new knowledge about international education systems
  • Experience working in multiple systems simultaneously
  • Experience working in a fast-paced, high-volume environment
  • Ability to learn to use known, practiced protocol for evaluating educational credentials
  • Ability to learn to identify files outside of scope of knowledge
  • Ownership and initiative to deliver results and a strong sense of responsibility
  • Excellent organizational skills and attention to detail
  • Excellent time management skills with a proven ability to meet deadlines
  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Strong commitment to WES' mission and values

Benefits

  • Flexible scheduling
  • Generous time-off policies
  • Comprehensive wellness programs
  • Competitive compensation
  • Comprehensive benefits
  • Tangible rewards
  • Comprehensive training programs
  • Tuition reimbursement opportunities
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