Case Coordinator

Kisling, Nestico & Redick, LLC (KNR)
Fairlawn, OH
Category Customer Service
Job Description
Role Overview

The Case Coordinator is responsible for the day-to-day operations of new cases, reporting directly to the Intake Manager.

What You Will Do

Collect and input data, locate and review police reports, create client files, and interact with firm investigators and doctors' offices.

Why It Might Be a Fit

This role requires coordination skills, proficiency in MS Office, and strong attention to detail, with a high volume phone and call center experience preferred.

Requirements

  • Coordination skill to operate office phone, headphones, printers and calculators
  • Highly proficient in MS Outlook, Word and Excel
  • High command of English grammar, usage, punctuation, and spelling
  • Ability to work well under pressure and to exercise good judgment
  • Strong attention to detail, organized and able to multitask and prioritize workload
  • High School Diploma
  • High volume phone, call center and/or law firm experience
  • Must type no less than 45 WPM
  • Prior case management experience
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