CASE MANAGEMENT SUPERVISOR

City of New York
New York, NY
Category Education
Job Description
The Customized Assistance Service (CAS)/Home Visit Needed (HVN) Homebound (HB) Benefits Access Center 90 is seeking a CASE MANAGEMENT SUPERVISOR to supervise a team of BOS staff, who handle the entire Application and Recertification process for cases with HVN/HB status. The supervisor will be responsible for supervising staff, performing outreach to clients, and preparing statistical reports.

Requirements

  • A baccalaureate degree from an accredited college;
  • Two years of full-time satisfactory experience in social/human services, call centers, customer service, or a related setting performing either interviewing, determining eligibility for and/or providing client benefits and services, or interviewing, determining eligibility for and/or providing employment planning and counseling services;
  • College credit from an accredited college may be substituted for this experience based on 30 semester credits for 6 months of work experience;

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance
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