CASE MANAGEMENT TEAM LEADER

City of New York
New York, NY
Category Human Resources
Job Description
The Associate Benefits Opportunity Specialist II is responsible for supervising team(s) of BOS staff who provide various functions of eligibility determination, financial planning, economic support opportunities and monitoring other related services to persons in need, to promote individual and family self-sufficiency. The Case Management Team Leader will oversee workflow, review cases, and manage teams of BOS workers to ensure timely and proper service.

Requirements

  • A four-year high school diploma or its educational equivalent, and three years of full-time satisfactory experience working directly in social/human services or a related setting.
  • A baccalaureate degree from an accredited college; plus eighteen months of full-time satisfactory experience working as a Benefits Opportunity Specialist;
  • College credit from an accredited college may be substituted for this experience on the basis of 60 semester credits for 9 months of the work experience described above.
  • Full-time satisfactory experience working as a Benefits Opportunity Specialist or performing social/human services work as described in one (1) above.
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