Case Manager - Bilingual

COMMUNITY ACTION PROGRAM OF EAST CENTRAL OREGON
Hermiston, OR
Category Customer Service
Job Description
Role Overview

The Case Manager works with clients to overcome barriers that affect their ability to obtain and maintain stable housing. Assist clients in achieving increased housing stability and self-sufficiency by assessing the clients’ barriers and establishing goals that you will support the client to achieve in order to stabilize their lives. Must have the ability to engage with a diverse population that may be experiencing crisis.

What You Will Do

Provide confidential screening, intake and eligibility assessment of potential clients. Be the primary contact and support for clients on assigned caseload throughout the duration of the program. Assess clients to determine their barriers to obtaining and maintaining housing and set individualized goals with clients that will aid them in overcoming those barriers.

Why It Might Be a Fit

The ideal candidate will have excellent communication, interpersonal, and customer service skills, and be proficient in reading, writing, listening, and speaking in English and Spanish.

Requirements

  • Bilingual: must be proficient in reading, writing, listening, and speaking in English and Spanish
  • Associate degree in related field
  • Excellent communication, interpersonal, and customer service skills
  • Computer experience and a working knowledge of Word and Excel

Benefits

  • Health
  • Dental
  • RX
  • Vision
  • FSA
  • Life Insurance
  • 401K Plan
  • Vacation
  • Sick
  • Holidays
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