Role OverviewThe Case Manager will coordinate and oversee services and provide support for program applicants. This is a position where a skilled Case Manager partners with a disaster-affected individual or family. The Case Manager serves as the primary point of contact, assisting the applicant in navigating through the program requirements to ultimately address housing recovery needs.
What You Will Do
Perform outreach, intake, and assessments of program applicants and gather required documentation to establish program eligibility. Maintain a caseload of applicants and maintain regular and required contacts to adhere to program guidelines.
Why It Might Be a Fit
The ideal candidate will have a strong work ethic and a desire to adhere to strict boundaries and professional ethics in the care of others. They will be able to work collaboratively with the team, team lead, and program management to meet program goals and performance targets.
Requirements
- High School + 4 Years of case management experience, preferably in a housing recovery program
- Must pass a state and federal criminal history/security background check
- Must pass a pre-employment drug screen
- Valid US Driver's License for travel to various regional and satellite locations
- Ability to operate computer applications (Microsoft Outlook, Word, and Excel)
- Proficient in virtual collaboration (Microsoft Teams, etc.)
Benefits
- Medical, dental, vision, life, AD&D, disability benefits
- Paid time off, leaves of absences, voluntary benefits, perks, flexible work options
- Well-being resources, employee assistance program, business travel insurance, service recognition awards
- Retirement savings plan, employee stock purchase plan
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