Role OverviewThe Case Manager will work with the EIH team and program participants to support participants' successful exits from EIH to stable permanent housing. The role is responsible for providing case management and direct services to participants, developing and implementing individual case management plans, and collaborating with community partners to provide comprehensive services.
What You Will Do
The Case Manager will welcome agency guests, maintain a case load, provide community-based case management and referral services, and collaborate with community partners. They will also conduct client intake and program-specific documentation, communicate with the services team, and maintain thorough and accurate records of case management activities.
Why It Might Be a Fit
The ideal candidate is passionate about serving others, proactive, and responsive to the needs of participants. They should have strong organizational abilities, be able to work collaboratively as a team member, and have experience in developing relationships with community partners and outside agencies.
Requirements
- Bachelor's degree
- Relevant experience in non-profit agencies
- Case management experience
- Experience in developing relationships with community partners and outside agencies
- Ability to manage multiple projects concurrently
- Demonstrated ability to develop and maintain priorities and meet established deadlines
- Exceptional organizational skills
- Strong sense of accountability
- Ability to present oneself and the agency professionally
- Ability to work as a member of a team
- Ability to work with people of diverse socio-economic backgrounds
- Understanding of and sensitivity to the needs of the unhoused
Benefits
- 100% employer-paid medical, dental, and vision coverage
- Additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program
- 401(k)-retirement plan with generous matching
- Life and disability insurance
- Flexible spending accounts
- Commuter benefits
- Workers' compensation
- 12 holidays
- Sick leave
- PTO starting at 15 days annually, increasing with tenure
- 8 hours of civic engagement leave annually to volunteer
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