Role OverviewThe Case Manager & Benefits Navigator provides comprehensive case management and individualized support to program participants, focusing on SNAP enrollment, retention, and compliance for ABAWD participants.
What You Will Do
Provide ongoing case management, participant assessments, individualized service planning, and follow-up, assisting participants with navigating SNAP requirements and connecting with supportive services.
Why It Might Be a Fit
The ideal candidate has experience in case management, human services, social services, benefits navigation, workforce development, or a related field, with strong case management, assessment, problem-solving, advocacy, and communication skills.
Requirements
- Bachelor’s degree in Social Work, Human Services, Psychology, Counseling, or a related field
- 2–3 years of experience in case management, human services, social services, benefits navigation, workforce development, or a related field
- Experience with SNAP, SNAP Employment & Training, ABAWD requirements, or similar public assistance programs preferred
- Knowledge of public benefits, community resources, supportive services, and employment-related barriers
- Experience connecting participants with employment, volunteer, community service, or training opportunities preferred
- Strong case management, assessment, problem-solving, advocacy, and communication skills
- Ability to establish rapport and engage individuals from diverse backgrounds
- Strong organizational skills and attention to detail
- Proficiency in Microsoft Office and case management databases
- Ability to manage multiple priorities while maintaining accurate and timely documentation
- Bilingual Russian and English preferred
Benefits
- Comprehensive benefits package
- Generous PTO
]]>