Case Manager Generalist

Volunteers of America Los Angeles
Los Angeles, CA
Category Social Services
Job Description
Role Overview

The Case Manager Generalist provides case management services to clients classified as low acuity. The Case Manager Generalist is the primary point of contact to coordinate services and care for assigned clients.

What You Will Do

Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate. Develops a case plan, coordinates individualized planning with clients to meet short- and long-term needs, and provides service linkages and support systems to ensure identified needs are met.

Why It Might Be a Fit

Ability to work and deal with difficult, uncooperative, and potentially aggressive clients, as well as experience working with homeless or vulnerable populations.

Requirements

  • Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
  • HS/GED. Completion of VOALA Case Management training within 6 months of hire
  • Minimum 1-year general experience in case management or similar social services role, working with homeless or vulnerable populations
  • OR Bachelor’s Degree in Social Services related field in lieu of experience

Benefits

  • Competitive medical, dental, vision and retirement benefits
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