Role OverviewThe Case Manager Generalist provides case management services to clients classified as low acuity. The Case Manager Generalist is the primary point of contact to coordinate services and care for assigned clients.
What You Will Do
Conduct comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate. Assess barriers facing the clients and develop a case plan.
Why It Might Be a Fit
Ability to work and deal with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs, which may include clients with homelessness, mental illness, substance abuse, recently released from incarceration, and other challenges.
Requirements
- Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
- Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients
- HS/GED. Completion of VOALA Case Management training within 6 months of hire
- Minimum 1-year general experience in case management or similar social services role
- Or Bachelor’s Degree in Social Services related field in lieu of experience
Benefits
- Competitive medical, dental, vision and retirement benefits
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