Role OverviewThe Emergency Management Case Manager & Leads will provide compassionate, survivor-centered case management services that empower individuals and families affected by disasters to navigate available assistance programs, overcome recovery barriers, and achieve safe, sustainable recovery through coordinated support, resource advocacy, and community partnerships.
What You Will Do
Work as a part of the Case Management team and perform all duties as assigned, including attending meetings and conference calls with clients and homeowners, managing individual workload of case management, and ensuring productivity and communications that enable accurate, efficient, and compliant program processing and tracking.
Why It Might Be a Fit
Ability to effectively communicate both verbally and written, maintain confidentiality with sensitive customer and internal information, and adapt to and effectively navigate technology systems, including platforms that undergo frequent updates or changes.
Requirements
- At least one year of professional case management, social services, emergency management, or disaster recovery experience
- At least one year experience documenting client services and maintaining confidential records
- High school diploma or equivalent
Benefits
- Hourly pay ($25/hour for Case Manager, $30/hour for Case Manager Lead)
- No benefits eligibility except where required by law
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