Role OverviewThe Emergency Management Case Manager & Lead will provide compassionate, survivor-centered case management services that empower individuals and families affected by disasters to navigate available assistance programs, overcome recovery barriers, and achieve safe, sustainable recovery through coordinated support, resource advocacy, and community partnerships.
What You Will Do
Work as a part of the Case Management team, attend meetings and conference calls with clients and homeowners, manage individual workload of case management, ensure productivity and communications, and perform other duties as assigned.
Why It Might Be a Fit
Ability to effectively communicate both verbally and written, ability to maintain confidentiality with sensitive customer and internal information, capable of multi-tasking when necessary, and strong familiarity with state and local governments is necessary.
Requirements
- At least one year of professional case management, social services, emergency management, or disaster recovery experience
- At least one year experience documenting client services and maintaining confidential records
- High school diploma or equivalent
- Ability to effectively communicate both verbally and written
- Ability to maintain confidentiality with sensitive customer and internal information
- Capable of multi-tasking when necessary
- Strong familiarity with state and local governments is necessary
Benefits
- Hourly compensation: $25-30
- Temporary positions are not benefits eligible except where required by law
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