Role OverviewThe Lead Case Manager will arrange, coordinate, monitor, mentor, and assure all delivered services by the case management team meet the needs of program clients. This includes assisting case managers in assessing and reassessing household needs, educating households on and community resource opportunities, developing housing stability plans, scheduling appointments, and providing necessary follow-up to ensure housing stability plans are progressing on schedule and needs are adequately being addressed.
What You Will Do
The Lead Case Manager shall work to ensure his and the teams case load is assigned and completed in a timely manner. The position requires a combination of administrative/office duties and field/outreach work.
Why It Might Be a Fit
The Lead Case Manager will lead a team of Case Managers on their active case load through reviewing and discussing detailed plans of action to meet the clients needs, set goals and find the necessary resources to meet those goals.
Requirements
- Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
- Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients
- Minimum of 2 years of experience as a case manager
- Proven Leadership ability
- Associate’s Degree in Social Work or related field or A combination of education and relevant experience (Two years’ total)
- Completion of VOALA Case Management training within 6 months of hire
Benefits
- Competitive medical, dental, vision and retirement benefits
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