Role OverviewThe Lead Case Manager will arrange, coordinate, monitor, mentor, and assure all delivered services by the case management team meet the needs of program clients. This includes assisting case managers in assessing and reassessing household needs, educating households on and community resource opportunities, developing housing stability plans, scheduling appointments, and providing necessary follow-up to ensure housing stability plans are progressing on schedule and needs are adequately being addressed.
What You Will Do
Assign and monitor case load of team, review daily referrals and screenings of potential clients, designate clients to case manager for intake and ensures all supporting documents are verified, conducts comprehensive screenings and assessments with clients to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan.
Why It Might Be a Fit
The Lead Case Manager shall work to ensure his and the teams case load is assigned and completed in a timely manner. The position requires a combination of administrative/office duties and field/outreach work.
Requirements
- Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
- Background Investigation
- Verification of educational degrees and previous employment
- Clearance of: General Services Administration’s List of Parties Excluded from Federal Programs, HHS/OIG List of Excluded Individuals/Entities
- Tuberculosis testing within five days of employment start date
- Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients
Benefits
- Competitive medical, dental, vision and retirement benefits
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