Case Manager

BDO

Montgomery, AL

Category Customer Service

Job Description

The Case Manager serves as the primary contact for a dedicated population of program applicants who require financial assistance.

Requirements

Provides excellent and consistent customer service and support to applicants, the client, constituents, and program team members
Assists applicants with the completion and submission of their program applications, as needed
Reviews submitted applications for completeness and ensures that the program has received all documentation and information needed to perform an eligibility review

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