Case Manager

The Salvation Army Southern Territory
Concord, NC
Category Human Resources
Job Description
Role Overview

Provides crisis intervention and case management services to clients in residence at the Concord Shelter and Pathway of Hope Clients. Plans, develops, and controls the day-to-day operations of the shelter. Guides and assists clients in developing measurable steps to address their causes of homelessness.

What You Will Do

Conducts comprehensive assessments with clients to identify the cause of the client's homelessness, needs, and strengths. Develops a service plan to address issues identified in the assessment. Guides and assists clients in developing concrete, measurable steps necessary for successful completion of their service plan.

Why It Might Be a Fit

Must have knowledge of the principles and practices of social service case management, social service resources and agencies in the community, effective communication and motivation practices. Ability to develop program plans and goals based on client's needs, evaluate the client's progress toward program goals, and work with the public encompassing all types of behaviors.

Requirements

  • Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field
  • Ability to develop program plans and goals based on client's needs
  • Ability to evaluate the client's progress toward program goals
  • Ability to work with the public encompassing all types of behaviors

Benefits

  • Comprehensive health insurance
  • Paid time off (vacation, sick leave, holidays)
  • Retirement plan (403(b) or equivalent)
  • Life insurance
  • Disability insurance
  • Paid holidays
  • Equity in The Salvation Army
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