Case Manager

HomeWell Care Services
Wilmington, DE
Category Social Services
Job Description
Role Overview

The Case Manager serves as the primary liaison between HomeWell Care Services, our clients, caregivers, and referral partners to ensure exceptional continuity of care. This role is responsible for coordinating client services, conducting assessments and reassessments, maintaining accurate documentation, supporting caregivers, and responding proactively to client needs.

What You Will Do

Conduct initial client introductions, complete client reassessments, maintain regular client communication, conduct post-hospitalization phone calls or home visits, monitor client satisfaction, and communicate changes in client condition to the appropriate clinical or management staff.

Why It Might Be a Fit

The Case Manager plays a vital role in delivering HomeWell's commitment to compassionate, high-quality care while ensuring compliance with agency policies, state regulations, and payer requirements.

Requirements

  • High school diploma or GED required
  • Associate's or Bachelor's degree in Healthcare, Human Services, Social Work, Nursing, or related field preferred
  • Minimum of two (2) years of healthcare, home care, case management, or caregiving experience
  • Experience coordinating client care preferred
  • Experience with electronic medical records (WellSky preferred)

Benefits

  • Competitive salary
  • Comprehensive benefits package
  • Paid time off
  • Mileage reimbursement
  • Confidentiality of client and employee information
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