Case Manager

Volunteers of America Greater New York
New York, NY
Category Human Resources
Job Description
Role Overview

The Case Manager works with clients to assess their strengths and needs, plan a course of action, link them to services, counsel them, and monitor progress. This role is key to Volunteers of America's Case Management Model.

What You Will Do

Manage client intake and assessment, develop individual service plans, assist clients in obtaining needed services, provide supportive counseling, and document case management activities.

Why It Might Be a Fit

This role requires strong verbal and written communication skills, including the ability to communicate professionally with Spanish-speaking clients. The ideal candidate will be able to work with clients to achieve successful outcomes and support their personal growth.

Requirements

  • Associates Degree or 60 college credits in Human Services field
  • High School Diploma or GED with 1 year of relevant shelter experience
  • Ability to communicate professionally (oral and written) with Spanish-speaking clients
  • Basic computer skills

Benefits

  • Medical, Dental, & Vision Coverage
  • Prescription Coverage
  • Life Insurance
  • Retirement Plan
  • Tuition Reimbursement
  • Paid Time Off, including a Paid Birthday Holiday
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