Case Manager

Massachusetts
Boston, MA
Job Description
The Human Service Coordinator I (Case Manager) provides assessment, outreach, support, service coordination and person-centered advocacy to DMH authorized adults by promoting DMH’s philosophy of recovery, trauma informed care, person-centered choices, and cultural humility.

Requirements

  • Ability to work within the Department of Mental Health’s mission of recovery and person-centered planning as well as communicate effectively orally and in writing.
  • Knowledge of mental health, i.e., psychosocial problems of individuals with severe and persistent mental illness.
  • Able to work independently on assignments, manage time and respond to multiple demands by effectively prioritizing tasks.
  • Demonstrated skills in the development of helpful and supportive relationships with people assigned for case management services.
  • Familiar with basic clinical skills of crisis intervention and risk management.
  • Experienced with the types of community programs and services available to individuals living with mental illness.
  • Ability to effectively organize and run meetings and case conferences to promote collaboration and information sharing.
  • Adept at evaluating and maintaining accurate records.
  • Skilled at working cooperatively and effectively with clients, provider staff, and community partners.
  • Able to travel for job-related purposes required.

Benefits

  • Comprehensive Benefits
  • Paid Time Off
  • Health Insurance
  • Retirement Plan
  • Life Insurance
  • Disability Insurance
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