Role OverviewThis position provides in-office case management services to families within the residential shelter program, evaluates and assesses immediate needs, oversees accurate data quality of all files upon client entry, and connects families with services and resources.
What You Will Do
Provides weekly case-management services to assigned clients, determines client support plans, goals, resources, and maintains client case notes, history, and data through HMIS (Unity).
Why It Might Be a Fit
Requires heart for ministry, understanding of poverty, maturity, strong inter-personal skills, and ability to work with low socio-economic and diverse populations facing crisis situations in a professional and diplomatic manner.
Requirements
- Bachelor’s degree in Social Work or Human Services field preferred
- Knowledgeable about homeless issues
- Experience working with individuals with mental health/substance abuse issues
- Bilingual (Spanish) preferred
- Strong interpersonal skills
- Strong oral and written communications skills
- Dependability
- Demonstrates maturity and sensitivity to cultural and individual differences in clients served
- Ability to handle job-related matters in a professional, diplomatic, and confidential manner
- Willing to work with minimal supervision, yet be able to accept direction
- Well organized and detail oriented
- Adequate hearing and speaking ability
- Ability to work outdoors in sunlight and higher temperatures on occasion
- Physical, emotional, and spiritual stamina to handle job-related issues and stress
- Ability to lift 15 lbs. or more
- Valid driver’s license
- Clean driving record
- Ability to qualify for the Ministries’ driving program
Benefits
- Salary: $43,000 - $45,000
- Group health, vision, and dental coverage at affordable rates
- Preventative care is 100% covered (free) on all plans
- 11 days of PTO and 10 paid holidays annually
- Option to participate in the 401K plan with employer match
- Employee Life Insurance paid for by Metropolitan Ministries
- Employee Assistance Program
- Tuition reimbursement program
- Training and career development
- Discounted membership at the YMCA
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