Role OverviewThe Case Manager (Specialist) provides intensive case management services to eligible clients, meeting participants at least weekly. The Case Manager is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available.
What You Will Do
Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan. Provide service linkages and support systems to ensure identified needs are met.
Why It Might Be a Fit
Ability to work and deal with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs, which may include clients with homelessness, mental illness, substance abuse, recently released from incarceration, and other challenges.
Requirements
- Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
- Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients
- Associate’s Degree in Social Work or related field or a combination of education and relevant experience (Two years’ total)
- Completion of VOALA Case Management training within 6 months of hire
- Minimum 1-year general experience in case management or similar social services role
Benefits
- Competitive medical, dental, vision and retirement benefits
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