Case Manager Specialist

Volunteers of America Los Angeles
Los Angeles, CA
Category Human Resources
Job Description
Role Overview

The Case Manager (Specialist) provides intensive case management services to eligible clients, meeting participants at least weekly. The Case Manager is the primary point of contact to coordinate services and care for assigned clients.

What You Will Do

Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan. Provide service linkages and support systems to ensure identified needs are met.

Why It Might Be a Fit

Ability to work and deal with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs, which may include clients with homelessness, mental illness, substance abuse, recently released from incarceration, and other challenges.

Requirements

  • Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
  • Background Investigation
  • Verification of educational degrees and previous employment
  • Clearance of: General Services Administration's List of Parties Excluded from Federal Programs
  • HHS/OIG List of Excluded Individuals/Entities
  • Tuberculosis testing within five days of employment start date
  • Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients

Benefits

  • Competitive medical, dental, vision and retirement benefits
  • Paid holidays
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