Case Processing Analyst - 73004550

State of Florida
Jacksonville, FL
Category Healthcare
Job Description
Role Overview

The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team.

What You Will Do

Initiating and responding to requests, coordinating with internal and external partners, researching and resolving case issues, gathering information and analyzing case data to determine next steps, assisting customers, interacting with legal services providers, other states, employers, and other business partners, making decisions based on case information and provided documentation.

Why It Might Be a Fit

This may be the position for you if you enjoy working with customers and problem solving.

Requirements

  • Experience processing information using a computer system.
  • Experience conducting research and analyzing information to make decisions.
  • Experience communicating with others to gather information.

Benefits

  • Health insurance
  • Life insurance
  • Tuition waivers
  • Paid sick and personal leave
  • 10 paid holidays annually
  • Retirement savings
  • Vision and dental insurance
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