Casework Supervisor

International Rescue Committee
Louisville, KY
Category Human Resources
Job Description
Role Overview

The Casework Supervisor manages staff providing direct client services across the Program for Initial Resettlement (PIR) and Refugee Social Service (RSS) case management program.

What You Will Do

The Casework Supervisor plans programming, coordinates service delivery, supervises a team, ensures program goals are met, and satisfies budgetary, compliance, and reporting responsibilities for the assigned portfolio.

Why It Might Be a Fit

This position requires a solutions-driven, passionate change-maker who can cultivate a respectful and supportive environment for team members and clients, and represent IRC in public, professional, and governmental fora as needed.

Requirements

  • Bachelor’s degree in social work or related field
  • Minimum two to three years of experience implementing domestic refugee resettlement or similar programs
  • Experience supervising, supporting, and training staff
  • Experience in program management and responsibility for budget management
  • Familiarity with Integra, IRIS, SMART, and Efforts to Outcomes (ETO)
  • Proficiency in Microsoft Office applications
  • Ability to prioritize and manage time effectively
  • Demonstrated ability to work effectively as a team member in a multicultural environment
  • Excellent written and oral communication skills in English
  • Valid driver’s license, reliable access to a vehicle with current insurance, and the ability to travel regularly throughout the service delivery area

Benefits

  • 10 paid sick leave
  • 10 U.S. holidays
  • 20-25 generous paid time off based on role and tenure
  • Medical insurance starting at $163/month
  • Dental insurance starting at $6.50/month
  • Vision insurance starting at $5/month
  • Flexible spending accounts (healthcare, dependent care, and commuter)
  • A 403(b) retirement savings plan with employer match
  • Disability and life insurance
  • An Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families
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