Cashier Host-Chop Block & Brew-Part Time (Harrah's Ak-Chin Casino)

Requirements

• Proficient in the operating functions of cash register and micros computers for all food outlets.
• Maintains expected service levels, ensures all revenue is accurately handled and internal controls during system outages.
• Possess the ability to effectively communicate in a clear, professional and friendly manner with all guests and employees.
• Accurately manages and delivers comps to guests.
• Differentiate guest service and give priority service to the appropriate tier leveled player during cash and seating transactions.
• Ensure tables are clear, appropriately set up and presentable for guests to be seated prior to being seated.
• Presents an impressionable persona when greeting guests and during their departure.
• Presents customers their menu and informs and up-sells any specials/Chefs feature with enticing verbiage.
• Engages guests in conversation during seating and/or register transactions.
• Handles and solves any concerns and questions from guests.
• Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same.
• Adheres to regulatory, departmental and company policies.
• Keeps designated working area clean and organized and assists in maintaining cleanliness of dining room.
• Observes all safety rules and regulations.
• Make sure all areas assigned are clean and free of debris.
• Always maintain proper food levels to ensure that all guests receive high quality products as defined by company standards.
• Always maintains a visible positive attitude and greets everyone with a smile and says their department signature greeting.
• Appropriately reserves and manages guest bookings/reservations.
• Manages the flow of business and seats the restaurant in rotation regardless of business volume.
• Works closely with servers, bussers and management to ensure quality of food, the dining experience and guest satisfaction.
• Ensures accurate set up for accommodating large groups/parties.
• Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, assisting buss person and servers as necessary...
• Accurately obtains vital information from guests to communicate with management and casino hosts.
• Upholds standards of dining room ambiance and atmosphere.

Benefits

• 401(k) Plan
• Dental and Vision Insurance
• Health Insurance
• Life Insurance
• Paid Time Off