Role OverviewCashiers provide customers with fast, friendly, accurate, and safe service, processing transactions and monitoring the Self-Checkout area.
What You Will Do
Process transactions, follow standard checkout processes, and provide customers with friendly service.
Why It Might Be a Fit
The preferred qualification for a Head Cashier is 1+ years of Cashier experience.
Requirements
- Provides customers with fast service
- Follow the standard checkout process to ensure fast checkout
- Remove small items from the customer's cart
- Invite customers into your lane and meet customers in the aisle when available
- Learn to recognize that a line is anything more than one customer checking out and two more waiting
- Notify the Head Cashier whenever lines form
- Provide customers with friendly service
- Offer a friendly greeting, smile, and make eye contact with customers
- Let customers know you will assist them shortly if helping another customer
- Thank each customer by saying, 'Thank You for Shopping The Home Depot.'
- Assess the customer's need for loading assistance
- Give customers your full attention throughout the transaction
- Process all transactions
- Follow the standard checkout process to ensure accuracy and to prevent shrink
- If assigned to Self-Checkout, actively monitor notification messages at the Cashier Station and assess the situation prior to over-riding
- Follow SOP regarding cash handling procedures, including Self-Checkout
- Monitor all entrances and exits, request proof of payment when necessary
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