Casino Marketing Coordinator (Caesars New Orleans)

Requirements

• Works closely with the Casino Marketing leaders to ensure the department runs efficiently.
• Gathers analytical data as requested, assists with all VIP guests needs, working promotional events, fills in for VIP Services and any areas required by Casino Marketing/Marketing.
• Assist with floor greets, welcoming guests, providing property information, and elevating the guest experience.
• Support Casino Hosts, Executive Hosts, and Marketing team members during events, peak business periods, and special promotions.
• Assist with guest inquiries, reservation needs, and reinvestment/comp fulfillment processes according to company guidelines.
• Provide administrative and operational support to the Marketing and Casino Marketing Department, including campaign preparation, promotional materials, and communication distribution.
• Help maintain departmental calendars, timelines, project tracking, and marketing collateral inventory.
• Assist National Casino Marketing with all charter program needs
• Support all national trips, national guest programs, and corporate-driven marketing needs.
• Serve as a frontline representative for charter guests to ensure a smooth and welcoming experience.
• Support Marketing, Player Development, and Promotions teams in delivering seamless guest experiences and accurate prize fulfillment.
• Ensure integrity of customer and event data across all marketing platforms.
• Organize files, maintain departmental supplies, and support general office functions.
• Assist with internal communication of promotional rules, event timelines, and marketing updates.
• Maintain the confidentiality of sensitive guest and company information at all times.