Casino Services Rep - Part time - Dayshift - Harrah's Gulf Coast

Caesars Entertainment
Biloxi, MS
Category Hospitality
Job Description
The Casino Services Representative will perform cash handling tasks, maintain and issue reel reward coupons, and promote Caesars Rewards products and services. They will also be responsible for maintaining guest information, handling cash and records, and enforcing Project 21 policy and procedures.

Requirements

  • Previous cash handling experience required
  • Previous customer service experience required
  • Previous knowledge of the Title 31 BSA preferred
  • Must possess strong computer skills including data entry and the ability to quickly navigate multiple tabs
  • Must be able to do simple math
  • Must pass a drug test
  • Must possess excellent customer service and communication skills
  • Must demonstrate problem solving and decision making abilities
  • Must be able to initiate and engage in conversation in a professional and friendly manner
  • Must be at least 21 years of age
  • Must maintain knowledge of current property events, promotions and attractions
  • Must be able to obtain and maintain required work permit
  • Must have outgoing personality and be able to proactively promote products
  • Comfortable working in a fast paced, dynamic environment
  • Ability to work effectively in a team setting and independently
  • Must present a well-groomed appearance
  • Must adhere to uniform/appearance requirements
  • Ability to appreciate and be friendly with all Harrah's Gulf Coast team members who are of various ethnic and cultural backgrounds
  • Able to accept direction of Senior Leadership
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