Casual/Seasonal Client Intake Specialist

State of Delaware
Any Location, DE
Category Customer Service
Job Description
The Delaware Office of Defense Services is seeking a Casual/Seasonal Client Intake Specialist to work in New Castle County. The role involves conducting in-person, telephone, and virtual interviews, assisting clients with eligibility forms, and performing administrative tasks. The position requires strong people skills, confidentiality, and professionalism.

Requirements

  • Possession of an associate’s degree or higher
  • One year experience in a Behavioral or Social Science related field
  • One year of experience in applying laws, rules, regulations, standards, policies, and procedures
  • Interviewing experience and knowledge of applicable interviewing techniques
  • Six months experience in record keeping
  • Strong assessment, writing, speaking, interpersonal skills
  • Six months experience in using an automated information system to enter, update modify, delete, retrieve/inquire and repot on data

Benefits

  • None
  • Direct deposit of paychecks is required
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