Catering Sales Manager

The Catering Sales Manager is responsible for achieving assigned catering and banquet revenue goals through proactive selling, strategic upselling, detailed event planning, and exceptional client service. This role serves as the primary client contact from contract turnover through post-event follow-up, coordinating menus, event details, billing, logistics, and on-site execution in partnership with Food & Beverage, Culinary, Operations, and Sales teams.

What You Will Do

Prospect, qualify, and book large-group catering business, including corporate meetings, conferences, weddings, celebrations, and social events. Plan and coordinate complex events with high guest counts, detailed logistics, multiple stakeholders, and customized guest needs.

Why It Might Be a Fit

The ideal candidate will have proven experience selling, planning, and servicing large-group catering events, including complex programs with high guest counts, detailed logistics, and multiple stakeholders. They will have strong problem-solving, decision-making, and collaboration skills with a guest-first mindset.

Requirements

• Proven experience selling, planning, and servicing large-group catering events
• Minimum of two years of hotel catering, event management, sales, or hospitality experience
• Demonstrated knowledge of catering operations, banquet planning, food and beverage, menu development, and pricing
• Proven ability to sell, negotiate, influence, build relationships, and drive revenue
• Exceptional organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment
• Outstanding verbal and written communication, presentation, and interpersonal skills
• Strong problem-solving, decision-making, and collaboration skills with a guest-first mindset
• Proficiency in Microsoft Office and hotel sales systems; experience with Envision and Social Tables preferred

Benefits

• Uncapped Sales Incentive Plan with unlimited earning potential based on performance
• Health, Dental, and Vision Insurance eligibility after 30 days
• 401(k) Retirement Savings Plan and Company Match
• Paid Parental Leave and Adoption Assistance Program
• Continued Learning & Development
• Employee Assistance Programs
• Paid Holidays
• Complimentary Parking
• Complimentary Colleague Meals
• Free and Discounted Hotel Rooms at Hyatt Hotels worldwide
• Relocation assistance available