Catering Sales Manager

The Catering Sales Manager is responsible for achieving assigned catering and banquet revenue goals by selling, planning, and servicing events that contribute to the overall success of the hotel. Serving as the primary point of contact for clients from contract turnover through post-event follow-up, this role delivers seamless event execution by coordinating catering menus, event details, billing, and on-site logistics while collaborating closely with Food & Beverage, Culinary, Operations, and Sales teams to create exceptional guest experiences.

What You Will Do

Achieve assigned catering and banquet revenue goals through proactive selling, strategic upselling, and exceptional event execution. Identify, solicit, qualify, and book new catering business while cultivating repeat business and maximizing event space utilization. Plan and coordinate all event details, including menus, room setups, timelines, audiovisual requirements, décor, billing, and special requests.

Why It Might Be a Fit

The ideal candidate will have a minimum of two years of hotel catering, event management, sales, or hospitality experience; luxury or lifestyle hotel experience preferred. Demonstrated knowledge of catering operations, banquet planning, food and beverage, menu development, and pricing is required. Proven ability to sell, negotiate, influence, and build strong relationships with clients and business partners is essential.

Requirements

• Minimum of two years of hotel catering, event management, sales, or hospitality experience; luxury or lifestyle hotel experience preferred.
• Demonstrated knowledge of catering operations, banquet planning, food and beverage, menu development, and pricing.
• Proven ability to sell, negotiate, influence, and build strong relationships with clients and business partners.
• Excellent organizational skills with exceptional attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Outstanding verbal and written communication, presentation, and interpersonal skills.
• Strong problem-solving, decision-making, and collaboration skills with a guest-first mindset.
• Proficiency in Microsoft Office and hotel sales systems; experience with Envision and Social Tables preferred.
• Flexible schedule with the ability to work evenings, weekends, and holidays as business demands require.
• A passion for delivering personalized service and creating memorable guest experiences.

Benefits

• Health, Dental, Vision Insurance eligibility after 30 days of employment.
• 401k Retirement Savings Plan & Company Match
• Paid Parental Leave & Adoption Assistance Program
• Continued learning & development
• Employee Assistance Programs
• Paid Holidays
• Complementary Parking
• Complementary Colleague Meals
• Free & Discounted Hotel Rooms at Hyatt Hotels around the World!