Role OverviewThis position is a remote Clinical Administrative Lead that provides support to patients and clinicians, maintaining EHR databases, and handling various administrative tasks. The role requires 3-5 years of experience in customer service and a Medical Assistant Certification. The Clinical Administrative Lead will work independently, creatively problem solve, and have excellent communication and escalation skills.
What You Will Do
The Clinical Administrative Lead will provide remote check-in/out and MA services, process recertifications, referrals, and prior authorizations, and maintain EHR databases. The role requires excellent time management, leadership aptitude, and organizational skills.
Why It Might Be a Fit
The ideal candidate will have experience with an EHR, computer skills, and knowledge of patient scheduling and scheduling templates. The Clinical Administrative Lead will work 12-hour shifts, holidays, and be flexible to meet the needs of the Cooper 365 model.
Requirements
- 3-5 years of experience in customer service
- Medical Assistant Certification
- BLS American Heart Association
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- 401(k) or retirement plan
- Paid time off (PTO)
- Paid holidays
- Life insurance
- Disability insurance
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