Center Care Team - Care Navigator

ArchWell Health
Aurora, CO
Category Customer Service
Job Description
ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community.

Requirements

  • Welcome members upon arrival and help them feel safe and at home
  • Update member information in the electronic medical records system
  • Schedule appointments and coordinate referrals for a multi-disciplinary care team
  • Assist members with filling out paperwork through electronic kiosks
  • Request medical records and upload documentation to electronic medical records system
  • Field questions from prospective and established members
  • Manage phone line by answering incoming calls and taking detailed messages
  • Assist with center events

Benefits

  • Equal opportunity employer
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