Center Care Team - Medical Assistant

ArchWell Health
Any Location, FL
Category Healthcare
Job Description
The Medical Assistant (MA) plays a critical role in supporting the PCP day-to-day and ensuring efficiency in the care provided to patients. MAs will work closely and collaboratively with their teammates to greet and room ArchWell Health members. S/he will be expected to assist in assessing patient’s health conditions, including performing routine diagnostic testing during appointments.

Requirements

  • Conduct intake with patients, measuring and recording vital signs, patient interview, and medical history;
  • Perform examinations and routine screenings, ensuring patients are informed and all questions and concerns are addressed for each procedure;
  • Critically listen and engage with patients throughout appointment, ensuring needs and/or changing in patient conditions are reported to PCP, specialists, and/or other clinical personnel;
  • Change dressings, apply bandages, remove sutures and other first aid procedures;
  • Use CPR skills, when necessary, all under physician supervision;
  • Ensure compliance with OSHA safety standards and conduct accurate, legal, and ethical documentation at all times;
  • Provide health coaching to a defined group of patients to support healthy lifestyle choices;
  • Follows up with coached patients via weekly calls;
  • Must possess a high degree of emotional intelligence and integrity, driven and focused work ethic.
  • Self-starter with the ability to think creatively and work effectively.
  • Ability to work effectively with various seniorities and diverse populations including staff, providers, members, family members, insurance carriers, vendors and market leadership.
  • Strong communicator that is customer oriented.
  • Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects.
  • Experience with claims/quality reports and analytical software packages.
  • Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software.
  • Ability to travel on occasion for company meetings.
  • High school diploma or equivalent education (GED) required.
  • Graduation from a nationally accredited Medical Assistant program OR comparable healthcare vocational training (i.e. foreign-trained physician, paramedic, etc.) required.
  • A minimum of 1 year work experience as a Medical Assistant.
  • 6+months' phlebotomy experience is highly desired.
  • BLS for Healthcare Providers required.
  • EClinical Works or similar EMR experience.
  • Experience working with geriatric patients is a plus.

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
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