Role OverviewThe Center Director is responsible for the overall administration and functioning of the FIA Job Center to assist public assistance recipients to achieve their highest level of self-reliance. The role involves directing on-site management, planning, and monitoring of activities that contribute to the timely delivery of public assistance to eligible persons/families. The Director oversees the activities of various program components, including the Family Services Call Center, Union Square Job Center, Refugee Job Center, and Residential Treatment Services Center.
What You Will Do
The Center Director will direct the Job Center's efforts in implementing Welfare Reform, direct recertification activities, supervise and provide technical support and training to staff, act as the principal representative and spokesperson of the Job Center, and respond to service complaints. The Director will also oversee the daily operation of the Job Center/Model Office, determine training needs of staff, and develop and monitor productivity enhancement protocols.
Why It Might Be a Fit
The ideal candidate will have a baccalaureate degree and four years of experience in providing employment-related services or economic support services to persons in need, with at least eighteen months of experience in a supervisory or managerial capacity. The candidate will be able to work effectively in a team environment, communicate effectively with community organizations and elected officials, and provide services that are consistent with Agency standards.
Requirements
- A baccalaureate degree from an accredited college or university, plus four years of satisfactory full-time experience performing work related to providing employment related services or economic support services to persons in need
- At least eighteen months of this experience must have been in a supervisory or managerial capacity
- A four-year high school diploma or its educational equivalent and eight years of full-time experience equivalent to the above
- At least eighteen months of this experience must have been in a supervisory or managerial capacity
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- Life insurance
- Disability insurance
- Paid time off
- Paid holidays
- Retirement plan
- 401(k) match
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