Center Operations Manager

The Center Operations Manager oversees one or more USO Center's operations, programs, and events. This position is responsible for ensuring that equipment is clean and well-functioning, enforcing adherence to sanitary guidelines and food-handling regulations, and managing subordinate operational staff and volunteers.

What You Will Do

The Center Operations Manager will lead the planning, quality, and delivery of programs on and off of U.S. military installations, deliver services, equipment, and events within budget limits, and identify and implement operational and program improvements that achieve USO standards of excellence.

Why It Might Be a Fit

The USO offers a rewarding and fulfilling work environment, with generous paid time off, a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. The team is passionate about putting the mission first, and working for the USO isn't just a job – it's a calling.

Requirements

• High School Diploma or equivalent
• Bachelor's Degree preferred
• 5+ years work experience in a business operations role, event management or marketing role, including 1+ years in a supervisory capacity
• Relevant experience in a non-profit, military, multicultural and/or global organization preferred
• Demonstrated ability to lead high-performing teams
• Ability to achieve desired results while working collaboratively in a team environment
• Proficiency using computers and electronics equipment
• Working knowledge of various software, applications, and programs
• Fluency in English
• Ability to speak, read, and write in the language of the host country at the native level preferred
• Strong interpersonal, customer service, and problem-solving skills
• Ability to interact with USO Leadership, the general public, and military audiences at a variety of levels with integrity and professionalism
• Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects
• Ability to handle confidential information with tact and poise
• Working knowledge of basic business and accounting functions
• Ability to perform basic math and follow proper cash/donation handling and reporting procedures
• Demonstrated initiative/self-motivation, with the ability to quickly and easily adapt to changing organizational needs
• Demonstrated ability to pay attention to detail with the ability to manage multiple projects with competing priorities
• Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities
• Ability to obtain and maintain a valid United States passport and valid foreign driver's license (in applicable locations/regions)

Benefits

• Generous paid time off
• Remarkable 401k match
• Comprehensive benefits
• Opportunities for training and education reimbursement
• Paid holidays
• Wellness programs