Role OverviewThe Central Access Specialist is responsible for scheduling, securing patient demographic and insurance information, verifying insurance eligibility and benefits, and ensuring pre-certification is obtained and/or validated.
What You Will Do
Answering incoming phone calls, scheduling outpatient appointments, pre-registering patients, verifying insurance eligibility, validating and initiating pre-certification, computing patient liability, communicating and initiating time of service collections.
Why It Might Be a Fit
The Central Access Specialist demonstrates professionalism, excellent oral and written communication skills, and the ability to multitask and work in a fast-paced environment.
Requirements
- High School Diploma or equivalent
- Demonstrated ability to read, write, arithmetic, multiplication/division including fractions and decimals
- Strong computer skills, excellent customer service skills, interpersonal communication and telephone etiquette
- Ability to multitask and manage high volumes
- Certified Healthcare Access Associate from NAHAM (preferred)
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