Role OverviewThe Certification Specialist will receive general supervision and work with the Community Manager to perform various tasks related to resident selection, leasing, and recertification. The role requires strong communication and organizational skills, as well as the ability to work well with people.
What You Will Do
Responsibilities include resident selection and orientation, leasing of vacant apartments, recertification of residents, maintaining waiting lists, and assisting with goal development. The role also involves managing office duties, handling work orders, and responding to resident requests.
Why It Might Be a Fit
The ideal candidate will have previous certification experience, strong customer service skills, and the ability to multitask and work well under pressure. The role offers opportunities for professional growth and development, with training and support provided by CRM Residential.
Requirements
- High School diploma or equivalent education
- Previous certification experience
- Proficiency in MS Office (MS Excel and MS PowerPoint)
- Ability to deal well with people and get them to feel comfortable quickly
- Professional image
- Excellent communication skills and upbeat attitude
- Strong customer service orientation
- Good organizational and time management skills
- Strong administrative ability
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