Role OverviewThe Certified Color Consultant is responsible for providing an optimal customer experience, creating customer retention, and driving sales by utilizing selling behaviors, company sales directives, and omni-channel. The role involves introducing customers to the Hair Color category, providing color consultations, and utilizing selling skills to elevate Sally Beauty as the undisputed leader in hair color. The Certified Color Consultant also performs daily operational tasks, supports the larger team, and participates in loss prevention and safety practices.
What You Will Do
The primary duties of the Certified Color Consultant include providing an optimal customer experience, creating customer retention, and driving sales. The role also involves daily operational tasks, supporting the team, and participating in loss prevention and safety practices.
Why It Might Be a Fit
The ideal candidate for this role is passionate about learning, growing, and adapting to new circumstances. They should be able to communicate effectively, work well with others, and prioritize the needs of the customer and the store. The candidate should also be able to execute product knowledge from training to support customer service and explain product labels.
Requirements
- High school diploma or equivalent
- Must be 18 years of age or older
- 1+ year retail sales/customer service experience preferred
- Ability to communicate with customers, co-workers, and management in a clear, concise manner
- Must be available to meet the scheduling needs of the business
- Ability to execute product knowledge from training to support with customer service
- Ability to explain product labels
- Can follow direction and perform other duties as assigned by Manager
- Comprehensive knowledge of iPad and navigation of the internet and social media platforms
- Ability to present a professional image and interact positively with the public
Benefits
- Part-time employment
- On-site location
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